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INDUSTRY RESEARCH: More than one-half of shoppers (51 percent) believe they are better connected with their smartphones than store associates. Two-thirds of retail store staff believe they can provide better customer service using tablets.
As 5G cellular networks plan to start service in 2019, carriers such as AT&T and Verizon are readying phones to work with the faster networks.
In a pilot program, bank employees in a multistory New York City branch are using Samsung Gear S3 smartwatches to coordinate service.
JOIN US: This is one of the most fun and interesting #eWEEKchats of the year, offering an opportunity to predict the IT future for 2019.
NEWS ANALYSIS: According to a Spiceworks survey of IT decision-makers, the top five technologies enterprises plan to adopt within the next two years are IT automation, gigabit WiFi, IoT devices, hyperconverged infrastructure and container technology. Read on to find out why.
NEWS ANALYSIS: The detention of Meng Wanzhou won't impact many U.S. consumers but could have ripple effects around the globe, analysts said.
eWEEK is creating a new series of articles which examine all sectors of IT and present up-to-date research and analysis on the leading companies in each space. It's all designed for enterprise buyers of hardware, software, services and cloud products to have more and better information in hand...
In what is likely to be the final Apple security update for 2018, macOS 10.14.2 and iOS 12.1.1 are now available, fixing multiple flaws across the desktop and mobile operating systems.
PRODUCT REVIEW: The HP Spectre Folio is only one of a wave of coming new laptop designs that likely will redefine how we use our laptops. This is what a 2-in-1 should really look and feel like.
DAILY VIDEO: 5G service will cover 40% of the world's population by 2024, Ericsson finds, and widely used web conference service Zoom patches a critical flaw.
NEWS ANALYSIS: The Dec. 3 launch aboard a SpaceX Falcon 9 rocket carried 64 tiny satellites into orbit, with several of those spacecraft dedicated to a new wave of IoT communications.
And 5G subscriber growth will occur faster than the growth for the prior 4G LTE networks, according to a new survey from Ericsson.